Vendor and Supplier Management Services

Vendors and suppliers, managed to perform.

Why Vendor and Supplier Management Matters

Agencies depend on vendors and suppliers whose performance they do not directly control. When that performance goes unmanaged, it shows up as missed deliveries, quality problems, and cost that nobody budgeted for.

Active vendor and supplier management keeps third-party performance visible and accountable, so the organization gets what it contracted for.

How SSC Approaches Vendor and Supplier Management

SSC provides vendor and supplier management that tracks performance, manages relationships and documentation, and holds delivery and quality accountable, while award and contractual authority remain with the government. SSC screens each engagement for organizational conflicts of interest and supports agency OCI mitigation requirements.

SSC manages suppliers as one itself. As an AbilityOne authorized distributor and a holder of federal supply vehicles, it knows what reliable supplier performance looks like from the inside.

SSC’s vendor and supplier management covers the work behind dependable third-party performance:

Performance Monitoring

Vendor and supplier performance monitoring.

Onboarding & Qualification

Onboarding and qualification support.

Service-Level & Deliverable Tracking

Service-level and deliverable tracking.

Issue & Corrective Action Management

Issue and corrective action management.

Spend & Performance Reporting

Spend, delivery, and performance reporting.

Relationship Management

Relationship and communication management.

Business Outcomes Organizations Can Expect

Active vendor and supplier management shows up in results organizations can measure:

More reliable vendor and supplier performance.
Documented accountability for delivery and quality.
Fewer missed deliveries and quality issues.
Clear visibility into spend and performance.
Stronger, better-managed supplier relationships.

Who SSC Supports

SSC supports contracting, program, and supply chain offices across the Department of Defense and federal civilian agencies, as well as enterprise customers. SSC brings a prime contractor’s and a supplier’s view of performance to agency vendor relationships.

Why Organizations Choose SSC

Organizations choose SSC for vendor and supplier management that is accountable, documented, and low-risk:

ISO 9001:2015 quality and ISO 27001:2022 information-security management systems, with CMMI Level 3 appraised processes.
CMMC Level 2, assessed by a certified third-party assessor (C3PAO), and a Top Secret Facility Clearance, with a workforce that is 52 percent military veterans.
Program management discipline and CMMI Level 3 appraised processes that keep requirements, schedules, and documentation complete and audit-ready.
Access through the GSA Multiple Award Schedule and OASIS+ (Small Business, 8(a), HUBZone, WOSB, and SDVOSB pools).
Certifications as an 8(a), HUBZone, SDVOSB, ED-WOSB, WOSB, and Small Disadvantaged Business.

SSC is veteran-led, and it supports every engagement as a long-term partner accountable for quality and results.

Frequently Asked Questions

What does vendor and supplier management cover?

Performance monitoring, onboarding and qualification support, service-level and deliverable tracking, issue and corrective action management, reporting, and relationship management. Award and contractual authority remain with the government.

Does SSC make award or contractual decisions?

No. Award and contractual authority remain with the government. SSC manages performance and documentation, and it screens each engagement for organizational conflicts of interest.

What perspective does SSC bring?

SSC is itself an AbilityOne authorized distributor and a holder of federal supply vehicles, so it manages suppliers with a working knowledge of what reliable supplier performance requires.

Hold vendors and suppliers accountable to perform.

Contact SSC to discuss vendor and supplier management.

Contact SSC

Vendor & Supplier Management Services