Records Management Services

Records that are organized, retrievable, and compliant.

Why Records Management Matters

Records are both an asset and a liability. Managed well, they answer questions, support decisions, and satisfy audits. Managed poorly, they become lost information, failed audits, and retention violations that are expensive to unwind.

Strong records management keeps information findable and keeps retention and disposition defensible, so the record works for the organization instead of against it.

How SSC Approaches Records Management

SSC manages records across their full lifecycle, from creation and classification through retention and disposition, following the customer’s records schedule and applicable federal records requirements. Electronic and physical records are organized to a consistent scheme and indexed for retrieval.

Under SSC’s ISO 9001:2015 quality system and ISO 27001:2022 information-security management, records are handled with documented control and protected access.

SSC’s records management support covers the disciplines behind a defensible record:

Inventory, Classification & File Plans

Records inventory, classification, and file plan development.

Retention & Disposition

Retention schedule administration and disposition.

Electronic & Physical Organization

Electronic and physical records organization.

Indexing, Search & Retrieval

Indexing, search, and retrieval support.

Archiving & Secure Destruction

Archiving and secure destruction coordination.

Audit & Compliance Reporting

Audit, compliance, and reporting support.

Business Outcomes Organizations Can Expect

Disciplined records management shows up in results agencies can measure:

Faster, more reliable retrieval.
Defensible retention and disposition.
Audit-ready recordkeeping.
Reduced storage cost and legal risk.
Consistent classification across the organization.

Who SSC Supports

SSC supports records and information offices across the Department of Defense and federal civilian agencies, as well as enterprise customers managing large record volumes. SSC brings federal-grade control and security to records of every sensitivity.

Why Organizations Choose SSC

Organizations choose SSC for records management that is disciplined, secure, and compliant:

ISO 9001:2015 quality and ISO 27001:2022 information-security management systems, with CMMI Level 3 appraised processes.
CMMC Level 2, assessed by a certified third-party assessor (C3PAO), and a Top Secret Facility Clearance, with a workforce that is 52 percent military veterans.
Program management discipline and CMMI Level 3 appraised processes that keep requirements, schedules, and documentation complete and audit-ready.
Access through the GSA Multiple Award Schedule and OASIS+ (Small Business, 8(a), HUBZone, WOSB, and SDVOSB pools).
Certifications as an 8(a), HUBZone, SDVOSB, ED-WOSB, WOSB, and Small Disadvantaged Business.

SSC is veteran-led, and it supports every engagement as a long-term partner accountable for quality and results.

Frequently Asked Questions

What does SSC’s records management cover?

The full lifecycle: inventory and classification, retention schedule administration, electronic and physical organization, indexing and retrieval, and disposition, archiving, and audit support.

Does SSC follow federal records requirements?

Yes. SSC manages records to the customer’s records schedule and applicable federal records requirements, with documented control under its ISO 9001:2015 and ISO 27001:2022 systems.

How does SSC protect sensitive records?

Records are handled under ISO 27001:2022 information-security management with controlled, documented access, and SSC holds a Top Secret Facility Clearance for work that requires it.

Get your records organized, retrievable, and compliant.

Contact SSC to discuss records management.

Contact SSC