Facilities Operations & Maintenance | SSC

Facilities Operations & Maintenance

The Key to Streamlined Facilities Management

Facilities Operations and Management Services

Keeping facilities safe, reliable, and mission-ready.

A facility does its job best when no one has to think about it. The moment a system fails, a safety issue appears, or a work order sits unaddressed, the building stops supporting the mission and starts interrupting it. SSC provides facilities operations and management support that helps keep buildings running safely, reliably, and in compliance, so people can focus on their work rather than their surroundings.

Why Facilities Operations Matter

Facilities are among the largest and most visible costs an organization carries, and among the easiest to let slip. Deferred maintenance, reactive repairs, and inconsistent safety practices do not announce themselves. They accumulate quietly as rising costs, shortened equipment life, and avoidable risk.

Well-run facilities operations reverse that pattern. Planned maintenance, disciplined safety, and accurate records extend the life of assets, control cost, and keep facilities compliant and available.

How SSC Approaches Facilities Operations

SSC approaches facilities operations as a performance-managed discipline, not a series of one-off repairs. Operations and maintenance are planned, documented, and measured under the company’s ISO 9001:2015 quality system and CMMI Level 3 appraised processes, with performance tracked to Quality Assurance Surveillance Plan (QASP) and Performance Requirements Summary (PRS) standards.

Safety and compliance are treated as the controlling priority, with practices aligned to EM 385-1-1 (the U.S. Army Corps of Engineers Safety and Health Requirements Manual) and OSHA (Occupational Safety and Health Administration) standards, documented plans, and clear accountability for the work.

SSC’s facilities operations and management services cover the disciplines that keep buildings running:

Facilities Operations Coordination

Facilities operations coordination that keeps daily building functions on track and services running.

Work Order Management

Work order management that receives, prioritizes, and tracks maintenance requests through to completion.

Planned Maintenance Coordination

Planned maintenance coordination that schedules and tracks service so equipment is maintained on time and disruptions are minimized.

Safety & Compliance Management

Safety and compliance management aligned to EM 385-1-1 and OSHA standards.

Maintenance, Repair & Facilities Supply

Maintenance, repair, and facilities supply through SSC’s federal supply vehicles and AbilityOne distribution.

Performance Reporting

Performance reporting to QASP and PRS standards, giving leaders an accurate view of facility operations, uptime, and cost.

Business Outcomes Organizations Can Expect

Disciplined facilities operations show up in results customers can measure:

  • Higher uptime and fewer unplanned failures.
  • Faster resolution of facility issues through managed work orders.
  • Controlled facilities cost, supported by accurate records.
  • A safer environment with documented compliance.
  • Clear, measurable performance leaders can report.

Industries and Facilities SSC Supports

SSC supports facilities and supply operations for federal and enterprise customers, drawing on federal property and asset accountability experience across the Department of Defense and federal civilian agencies. As an AbilityOne authorized distributor and a holder of the GSA BPA for maintenance, repair, and facilities supplies (MRFS2), SSC also sources and delivers the maintenance and facilities products operations rely on.

Why Organizations Choose SSC

Organizations choose SSC for facilities operations that are safe, accountable, and well-documented:

  • ISO 9001:2015 quality and ISO 27001:2022 information-security management systems, with CMMI Level 3 appraised processes.
  • Safety and compliance practices aligned to EM 385-1-1 and OSHA standards, with documented plans.
  • CMMC Level 2, assessed by a certified third-party assessor (C3PAO), and a Top Secret Facility Clearance, with a workforce that is 52 percent military veterans.
  • AbilityOne authorized distributor, with access through the GSA Multiple Award Schedule, the GSA BPA for maintenance, repair, and facilities supplies (MRFS2), the VA Federal Supply Schedule, and OASIS+ (Small Business, 8(a), HUBZone, WOSB, and SDVOSB pools).
  • Certifications as an 8(a), HUBZone, SDVOSB, ED/WOSB, WOSB, and Small Disadvantaged Business.

SSC is veteran-led, and it manages every facility engagement as a long-term partner accountable for safety, uptime, and cost.

Frequently Asked Questions

What are facilities operations and management services?

Facilities operations and management services keep a building and its systems running safely and reliably, through operations coordination, work order management, planned maintenance coordination, safety and compliance management, and supply. SSC delivers this support under a performance-managed, QASP-based model.

How does SSC handle facility work orders?

SSC receives, prioritizes, and tracks every work order through to completion, so maintenance requests are resolved on time and leaders can see status and trends. This keeps daily operations moving and stops small issues from turning into disruptions.

How does SSC keep facilities work safe and compliant?

SSC applies safety and compliance practices aligned to EM 385-1-1 and OSHA standards, with documented accident-prevention plans and recordkeeping that support compliance across the work it manages.

Does SSC supply maintenance and facilities products?

Yes. SSC is an AbilityOne authorized distributor and holds the GSA BPA for maintenance, repair, and facilities supplies (MRFS2) and the VA Federal Supply Schedule, so it can source and deliver the products a facility needs.

Want facilities that support the mission instead of interrupting it?

Contact SSC to discuss facilities operations and management support.

Contact SSC